Refund policy

Ryvira — Return & Refund Policy

Last Updated: October 2, 2026

At Ryvira, we carefully select our products and work with third-party fulfillment partners to deliver orders to customers across the United States.

Because our products are fulfilled specifically for each order and may include personal wellness, home-use, and hygiene-related products, all purchases are considered final sale.

No Returns

Ryvira does not accept returns or exchanges for change-of-mind purchases.

This includes situations where:

  • You no longer want the product.
  • You ordered the wrong product, color, size, or variation.
  • You changed your mind after placing the order.
  • The product does not match your personal preference.
  • You found the product elsewhere at a different price.
  • The product was purchased as a gift and is no longer required.

Please carefully review your order before completing your purchase.

Damaged, Defective, or Incorrect Items

Although we do not accept standard returns, we want to make sure you receive the product you ordered in acceptable condition.

If your order:

  • Arrives damaged;
  • Arrives defective;
  • Contains the wrong product; or
  • Is materially different from the product ordered,

please contact us at RameshDarji853@gmail.com.

Your request should include:

  1. Your order number.
  2. A description of the issue.
  3. Clear photographs of the product.
  4. Photographs of the packaging and shipping label where applicable.
  5. A short video demonstrating the issue where the issue cannot be clearly shown in photographs.

Claims should be submitted within 48 hours of delivery.

We may request additional information before determining whether an order qualifies for a resolution.

Resolution

If your claim is approved, Ryvira may provide an appropriate resolution, which may include:

  • A replacement product;
  • A partial refund; or
  • A full refund.

The resolution will depend on the nature and severity of the issue.

Customers are responsible for return shipping costs where a return is specifically authorized by Ryvira. Do not send products back without receiving written instructions from our support team.

Unauthorized returns may not be accepted or refunded.

Refunds

When a refund is approved, it will generally be issued to the original payment method.

Please allow 5–10 business days for the refund to appear in your account after Ryvira processes it. Actual posting times depend on your bank, card issuer, or payment provider.

Order Cancellation

Orders may enter processing shortly after purchase because we use third-party fulfillment partners.

If you need to cancel an order, contact us as soon as possible at:

RameshDarji853@gmail.com

Cancellation requests are not guaranteed once an order has entered processing or fulfillment.

Once an order has been fulfilled or shipped, it cannot normally be cancelled.

Final Sale Products

Unless required by applicable law, all Ryvira products are final sale and are not eligible for return or exchange.

Certain personal-care, wellness, hygiene, and opened products may be subject to additional restrictions because of their nature.

Contact Us

For questions regarding an order, damaged product, defective item, or refund request:

Email: RameshDarji853@gmail.com
Website: Ryvira.com